Privacy Policy

At CS Gaming Hub, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from us.

1. Information We Collect

We collect several types of information from and about users of our website, including:

Personal Data

• Contact Information: Name, email address, mailing address, phone number
• Account Information: Username, password, purchase history, preferences
• Transaction Information: Payment details, billing address, shipping information
• Steam Information: Steam ID, trade URL (when voluntarily provided)

Non-Personal Data

• Technical Information: IP address, browser type and version, operating system
• Usage Information: Pages visited, time spent on site, links clicked
• Device Information: Device type, screen resolution, language preference

2. How We Collect Your Information

We collect information through:

• Direct interactions when you create an account, make a purchase, or contact us
• Automated technologies through cookies, server logs, and similar technologies
• Third-party sources including payment processors and analytics providers

3. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders for CS2 skins
• To create and manage your account
• To provide customer support and respond to inquiries
• To send transaction confirmations and updates
• To improve our website and services
• To personalize your experience and recommend products
• To send marketing communications (with your consent)
• To detect and prevent fraud and unauthorized access
• To comply with legal obligations

4. Cookie Policy

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly
• Analytical/Performance Cookies: Help us improve our website by collecting anonymous information
• Functionality Cookies: Remember your preferences and settings
• Targeting Cookies: Record your visits to our website and the pages you visit to deliver more relevant ads

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to refuse or accept cookies, delete cookies, or be notified when a cookie is being sent. Note that disabling cookies may affect the functionality of our website.

5. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Payment processors, hosting providers, and other third parties who assist us in operating our business
• Business Partners: Trusted third parties who help us provide and improve our services
• Legal Authorities: When required by law, court order, or governmental regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure socket layer technology (SSL), and regular security assessments.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access and receive a copy of your personal information
• Right to correct inaccurate or incomplete information
• Right to delete your personal information
• Right to restrict or object to processing of your information
• Right to data portability
• Right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Information" section below.

9. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information, we will take appropriate measures to protect it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date.

12. Contact Information

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

CS Gaming Hub
23 Keeley Points
Mohammedmouth, WF1 5HR
United Kingdom
Email: privacy@csgaminghub.com
Phone: +44 911 417 1525